Ticketmaster Confirms Data Breach Potentially Impacting 560 Million Customers [Updated]

Ticketmaster confirmed in a federal filing with the SEC that it was investigating a potential data breach after a hacker group claimed to have stolen the personal data of 560 million Ticketmaster customers

In the filing, as reported by the New York Times, Ticketmaster’s parent company, Live Nation, said it had “identified unauthorized activity within a third-party cloud database environment” that stored some Ticketmaster data.

According to Hackread, the well-known hacking group ShinyHunters claims it has stolen 1.3 terabytes of data from Ticketmaster, including usernames, contact information, order information, and partial payment details such as the last four digits of a customer’s credit card and expiration dates. Earlier this week, the group offered to sell the information on the dark web for a one-time payment of $500,000.

“We are working to mitigate risk to our users and the company, and have notified and are cooperating with law enforcement,” Live Nation said in its filing. “As appropriate, we are also notifying regulatory authorities and users with respect to unauthorized access to personal information.”

The reported breach comes just dates after the United Justice Department filed a sprawling antitrust lawsuit against Live Nation, alleging that the company has taken abusive steps to squash competition in the live event ticketing space in the US.